Terms & Condition 條款與協議
The product images used on lush-florist.com are for reference only. The quality, colour, texture, style of every flower varies depending on the supply condition of each season, weather and environment. Please be subject to the actual products.
lush-florist.com上使用的產品圖片僅供參考。每朵花的品質、顏色、質地、風格都因每個季節、天氣和環境的供應情況。請以實物為準。
Orders: All orders are subject to acceptance and availability. The florist reserves the right to refuse any order.
訂單：所有訂單均以接受和可用性為準。花店保留拒絕任何訂單的權利。
Pricing: Prices are subject to change without notice. The final price will be displayed on the checkout page and will include all applicable taxes, fees, and delivery charges.
定價：價格如有更改，恕不另行通知。最終價格將顯示在結賬頁面上，並將包括所有適用的稅費、費用和運費。
Payment: Payment can be made using a valid credit card or other accepted payment methods.
付款：可以使用有效的信用卡或其他可接受的付款方式付款。
Delivery: Delivery times are estimated and not guaranteed. The florist will not be responsible for delays due to weather, traffic, or other unforeseen circumstances.
交貨：交貨時間是估計的，不能保證。對於因天氣、交通或其他不可預見的情況造成的延誤，花店概不負責。
Substitutions: The florist reserves the right to substitute flowers or other items of equal or greater value if the original selection is not available.
替代品：如果最初的選擇不可用，花店保留以同等或更高價值的鮮花或其他物品替代的權利。
Cancellation and Refunds: Cancellations must be made within 24 hours of the scheduled delivery date. Refunds will be issued to the original payment method within 5-7 business days.
取消和退款：取消必須在預定交貨日期的 24 小時內進行。退款將在 5-7 個工作日內退回原付款方式。
Complaints: Any complaints or issues should be reported within 24 hours of delivery.
投訴：任何投訴或問題應在交貨後 24 小時內報告。
Liability: The florist will not be responsible for any damages or losses incurred as a result of the delivery or use of the flowers or other items.
責任：花店將不對因交付或使用鮮花或其他物品而造成的任何損害或損失負責。
Privacy Policy: The florist will protect the privacy of customer information and will not share or sell any personal information.
隱私政策：花店將保護客戶信息的隱私，不會共享或出售任何個人信息。
Governing Law: Any disputes arising from the use of the florist’s services will be governed by the laws of the state or country where the florist is located.
適用法律：任何因使用花店服務而產生的糾紛，均適用花店所在州或國家的法律。
Arrangements of Floral Materials
There is no gurantee that a certain flower or material will be in stock. Our florist will prepare the best for you.
Rescheduling of Workshops
Certain workshop materials (e.g. imported flowers, décor containers, etc.) require pre-ordering. If rescheduling of workshops is required, please inform us at least 10 days before the original date of workshop. An additional fee of $200 will be charged for any rescheduling within 10 days before the original date of workshop. Workshop fees are not refundable.
